Privacy Policy

1. Information We Collect

The data we collect depends on the context of your interactions with I20 Scholars. We may collect the following category of details:

• Name and Contact Data: We collect your first and last name, email address, postal address, phone number, and other similar contact details.
• Credentials: We collect your username and security passwords when you create your personal account on our online study portals.
• Demographic Data: We collect details such as your date of birth, age, gender, country, and preferred language.
• Educational & Professional Background: We collect your employment history, academic GPA/transcripts, and standardized test scores (GMAT, GRE, SAT, etc.).
• Application Content: Resumes, CVs, Statement of Purpose (SOP) drafts, and letters of recommendation prepared during admissions counselling.
• Media Captures: Photos or video recordings taken during our webinars, seminar events, or offline sessions, which we may use for promotional purposes.

2. How We Collect Information

We collect data through various means, including:

• Direct interactions when you fill in lead forms, book a free demo, or communicate with our mentors.
• Database partners and trusted third-party resources.
• Automated technologies such as cookies, web beacons, and server logs to collect operating system details, browser characteristics, IP addresses, and referring URLs.

3. How We Use the Information We Collect

I20 Scholars uses the data we collect to operate our business and provide coaching/admissions services. Specifically, we use data to:

• Provide personalized university matching and admissions advising.
• Operate, maintain, and improve our digital coaching portals.
• Communicate with you regarding portal updates, class schedules, or mock test results.
• Deliver tailored study recommendations and coordinate mock review sessions.
• Coordinate with value-added partners (such as air ticketing, foreign exchange, or education loan assistance) when authorized by you.

4. Information We Share

We do not disclose your personal information except as described in this privacy policy. We may share details in the following circumstances:

• With your explicit consent, such as sharing profiles with university recruiters.
• Among I20 Scholars controlled affiliates, subsidiaries, or mentors.
• With service vendors working on our behalf (e.g., portal hostings, payment processing). These vendors must abide by our privacy requirements and are not allowed to use your data for other purposes.
• If required by legal process or governmental regulations under Indian laws.

5. Your Rights and Choices

At any time, you hold the following rights regarding your personal information:

• You may request a copy of all personal details we hold for you or ask to correct inaccuracies.
• You may withdraw your consent for processing your personal details at any time.
• You may request the deletion of your account and personal history from our active databases.

6. Contact and Grievances

If you have questions about this privacy policy, data practices, or wish to file a grievance, you may contact our Grievance Officer, or reach out to our team at: